We work tirelessly to solve new problems in creative ways. Notice we said "new". We can solve old problems - mistakes that you continue to make - but we don't work nearly as hard on those. In fact, the easier a problem is to solve, the longer it will take us and the more we have to charge because that is just not what we're in business for. We're in business to learn from your mistakes and to teach you how not to make any more.